RELIEF CENTRE ADMINISTRATOR – LETTERKENNY
Pieta’s vision is a world where suicide, self-harm and stigma have
been replaced by hope, self-care and acceptance. Pieta provide a
range of counselling services for people who are suicidal, engage in
self-harm or who are bereaved by suicide. Pieta also operate a
national *-hour helpline (**Apply on the
website** *) and a dedicated Education and
Training office. We are committed to delivering our services with care
and professionalism and continue to strive to ensure that we provide
the best service for our clients.
Pieta is seeking a flexible Relief Centre Administrator to provide
cover as needed for annual leave, sick leave and ad hoc requests.
CANDIDATES MUST BE FLEXIBLE AND BE AVAILABLE TO WORK DURING THE
CENTRES OPENING HOURS, SOMETIMES AT SHORT NOTICE.
HOURS: Hours vary from week to week and are dependent on roster
requirements and staff leave in the centres. Shifts are offered in
advance where leave has been pre-booked. Flexibility is required to
cover shifts sometimes at short notice, to cover sick leave for
example
THE RELIEF CENTRE ADMINISTRATOR WILL BE EXPECTED TO BE AVAILABLE
DURING THE FOLLOWING:
Centre Opening hours:
Monday & Wednesday: *pm-8pm
Tuesday, Thursday & Friday: 9am-5pm
LOCATION: 3rd Floor, Grand Central Building Canal Road, Letterkenny,
Co. Donegal, F *EK7Y (Opposite to Marks &
Spencer's)
POSITION TYPE: Relief - as and when required * Please note this is a
relief contract with no fixed or guaranteed hours. The relief role is
to provide ad-hoc cover during the centres opening hrs: Monday &
Wednesday: *pm-8pm Tuesday, Thursday & Friday:
9am-5pm
SALARY: € *. * per hour
ROLE & RESPONSIBILITIES:
The role of the Relief Centre Administrator is to provide cover during
periods of staff leave. You will be required to provide a welcoming
and supportive environment for all who attend, as well as ensure the
smooth running of the centre’s daily activities and be present in
the centre.
Reporting directly to the Clinical Service Manager this role will
include, but may not be limited to the following:
* Welcoming clients to the centre and general reception duties
* Managing petty cash, post and donations in line with Pieta policy
* Completing required maintenance and safety checks and linking with
operational department around these
* Provide administrative support to therapists under the direction
of the Clinical Service Manager
* Organising meetings and take minutes as required
* Ensure appropriate filing system (both paper and electronic)
* Ensure data kept in line with GDPR, data protection and
confidentiality policies
* Opening and closing of the Pieta centre
* Ensure appropriate resources available for smooth running of the
centre in line with centre budget and maintain office equipment and
coordinate purchasing and delivery of office stationery
* Ensure invoices and back-up documentation are submitted on time
* Work in accordance with the policies and procedures of Pieta
* Carry out such other duties as may reasonably be requested by
Pieta
* This role requires flexibility to cover annual leave, sick cover
and some evening work
REQUIRED SKILLS & EXPERIENCE:
* This role requires flexibility to cover annual leave, sick cover
and some evening work
* Must have strong computer skills, including proficiency in using
Microsoft office
* Good organisational and administration skills with careful
attention to detail
* Capacity to complete work in a timely and accurate manner
* Experience in working with databases an advantage (e.g.
Salesforce)
* Calm, compassionate and welcoming manner
* Proficient communication and interpersonal skills
* Ability to take responsibility for ensuring that work is completed
to a high standard
* Ability to work on their own initiative and a strong ability to
work with a team
* Exercises good judgment about who to share information with when
the level of confidentiality is unclear
* Organised and flexible in meeting multiple demands
* Demonstrate a belief and enthusiasm for the work of Pieta and
adhere to the core values of Pieta
EMPLOYEE BENEFITS:
* Supportive team environment with Pieta Way training and HR
induction for new staff
* Bursary Study Scheme - up to * paid study
leave days with an annual contribution of up to €3,**Apply on the
website** towards a course relevant to your role
* Attractive annual leave entitlement plus 2 concessionary days on
Good Friday & Christmas Eve
* Occupational pension scheme- 5% employer matching contribution
* Bike to work scheme
* Employee Assistance Programme
_NOTE: __Garda Vetting is required (of the successful candidates) for
all positions._
Applications for the above should be made through our
We need : English (Good)
Type: Permanent
Payment:
Category: Health